The Law Office of Sulema B. Retana
Website: www.sulemaretanalaw.com
Effective Date: October 20, 2026

1. Introduction

The Law Office of Sulema B. Retana ("the Firm," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an online form, contacting our office, or communicating with us by telephone, email, or text message.

This Privacy Policy explains how we collect, use, protect, and disclose personal information, including information submitted through our website and SMS messaging services.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide through our website, contact forms, telephone communications, email correspondence, or text messaging.

This information may include:

• Full name

• Email address

• Telephone or mobile phone number

• Information submitted through contact or consultation request forms

• Details regarding your legal inquiry or requested services

• Communications exchanged with our office

• Website usage information, including IP address, browser type, and cookies, where applicable

We collect information for legitimate business purposes, including responding to inquiries, scheduling consultations, providing legal services, and communicating with prospective and existing clients.

3. How We Use Your Information

Information collected through our website and communication systems may be used to:

• Respond to legal inquiries and consultation requests.

• Contact individuals who request information about our legal services.

• Schedule and confirm appointments.

• Provide updates regarding consultations or legal matters.

• Communicate with clients regarding administrative matters.

• Send text messages to individuals who have provided the appropriate consent.

• Maintain and improve website functionality and security.

• Comply with applicable legal and professional obligations.

We do not sell personal information collected through our website.

4. SMS Text Messaging & Consent

The Law Office of Sulema B. Retana may communicate with individuals through SMS text messaging for legitimate business purposes, including consultation scheduling, appointment reminders, responses to inquiries, and updates regarding legal services.

Individuals who expressly opt in to receive text messages from our office may receive messages relating to their inquiries, appointments, or legal matters.

SMS Consent and Privacy:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for their own marketing or promotional purposes.

We do not sell, rent, or distribute mobile phone numbers or SMS consent information to third parties for marketing purposes.

We may use authorized messaging service providers solely to facilitate communications on our behalf, subject to appropriate confidentiality and data protection obligations.

SMS Messaging Terms:

• Message Frequency: Message frequency varies based on your inquiries, appointments, or legal service needs.

• Message and Data Rates: Standard message and data rates may apply.

• Opt-Out: You may reply STOP to any SMS message to discontinue receiving text messages.

• Assistance: Reply HELP for assistance or contact our office through our website.

• Consent: Consent to receive SMS communications is not a condition of obtaining legal services.

We will honor SMS opt-out requests in accordance with applicable requirements.

5. Website Contact Forms

When visitors submit information through our website contact forms, the information is used to review and respond to their inquiries.

Information submitted through these forms may include names, email addresses, telephone numbers, and descriptions of legal matters.

We do not sell or share contact form information with third parties for their independent marketing or promotional purposes.

Submitting a contact form does not automatically establish an attorney-client relationship.

Visitors should avoid submitting highly sensitive, confidential, or time-sensitive legal information until an attorney-client relationship has been formally established.

6. Information Sharing and Disclosure

We respect the confidentiality of information provided to our office.

Personal information may be disclosed only when reasonably necessary to:

• Provide requested legal services.

• Work with authorized technology or service providers supporting our operations.

• Comply with applicable laws, court orders, or lawful legal obligations.

• Protect the security, rights, and integrity of our website and operations.

• Fulfill other purposes with the individual's authorization.

Any disclosure of information relating to legal representation remains subject to applicable attorney-client confidentiality requirements and professional obligations.

We do not sell personal information, mobile phone numbers, or SMS opt-in consent data.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

Visitors should exercise caution when transmitting sensitive information through online forms, email, or text messages.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website performance, understand visitor activity, and enhance the user experience.

Certain website services or analytics providers may collect technical information such as browser type, device information, IP address, and pages visited.

Any use of such technologies will be subject to applicable privacy requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide legal services, comply with legal and professional obligations, resolve disputes, or maintain required business records.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

The Law Office of Sulema B. Retana is not responsible for the privacy practices, content, or security policies of independently operated third-party websites.

We encourage visitors to review the privacy policies of any external websites they access.

11. Your Privacy Choices

Individuals may contact our office to request information about personal data they have provided or to request corrections or deletion, subject to applicable legal, ethical, and record-retention requirements.

Individuals may opt out of SMS communications at any time by replying STOP.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our services, business practices, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy, our website practices, or SMS communications, please contact:

The Law Office of Sulema B. Retana

10300 North Central Expressway
Suite 480
Dallas, TX 75231

Website: www.sulemaretanalaw.com

Important Legal Notice: Contacting our office through this website, email, or text messaging does not, by itself, establish an attorney-client relationship. An attorney-client relationship is established only when expressly agreed upon by the Firm.